IMPORTANT COMPLIANCE NOTICE: VZGen is a data verification tool only. VZGen verifies carrier status of telephone numbers via Home Location Register (HLR) lookup and does not place, initiate, or transmit any telephone calls or messages. All regulatory compliance obligations — including but not limited to the Telephone Consumer Protection Act (TCPA), National Do Not Call Registry scrubbing, state-specific calling laws, and all applicable FCC and FTC regulations — rest solely and exclusively with the user. Creating an account or using VZGen's services constitutes your acknowledgment of this responsibility.
These Terms of Service ("Agreement") constitute a legally binding contract between you ("User," "you," or "your") and VZGen ("Company," "we," "us," or "our") governing your access to and use of the VZGen platform, APIs, and all associated services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by this Agreement in its entirety. If you do not agree, you must not use the Service.
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VZGen is a telephone number data verification platform. The Service allows users to submit United States telephone numbers and receive real-time carrier status information derived from Home Location Register (HLR) lookups and carrier network queries. Information returned by the Service may include, without limitation: carrier name, line type (wireless/landline/VoIP), porting status, and number activity indicators.
VZGen is not a calling platform, auto-dialing service, telemarketing tool, CRM system, or compliance management solution. VZGen does not place telephone calls, send text messages, transmit faxes, or communicate with the subscribers associated with any telephone number submitted to the Service. VZGen makes no representation that its data output satisfies any legal compliance requirement imposed on you or your organization.
The Service is intended for use by legally operating call centers, lead generation companies, outbound sales organizations, and similar commercial entities that are independently responsible for maintaining full compliance with all telecommunications laws applicable to their operations.
All verification results reflect the carrier network status of a telephone number at the specific moment the query is executed. Telephone numbers are dynamic: they are ported between carriers, reassigned to new subscribers, deactivated, or transferred regularly. VZGen expressly does not warrant that any result remains accurate at any time after the moment of query. Users are solely responsible for re-verifying numbers at intervals appropriate to their legal obligations.
The Telephone Consumer Protection Act, 47 U.S.C. § 227, and its implementing regulations at 47 C.F.R. Part 64, impose stringent restrictions on telephone solicitation, the use of automatic telephone dialing systems (ATDS), prerecorded or artificial voice messages, and unsolicited facsimile transmissions. Violations carry statutory damages of $500 per violation, trebled to $1,500 per willful violation, with no cap on aggregate damages in class action litigation.
You represent, warrant, and covenant that, to the extent you use carrier status data obtained from VZGen in connection with any telephone outreach program, you will at all times:
Where VZGen's HLR lookup returns a result indicating that a number is assigned to a wireless carrier, you acknowledge that such number is presumptively subject to the TCPA's heightened restrictions, including the prior express written consent requirement for autodialed or prerecorded calls. VZGen's carrier classification is informational only and does not substitute for your own independent legal analysis.
You acknowledge that, pursuant to the FCC's Reassigned Numbers Database (RND) established under 47 C.F.R. Part 64, Subpart CC, a wireless number may have been reassigned to a new subscriber after consent was originally obtained from a prior subscriber. You are solely responsible for checking the FCC's Reassigned Numbers Database prior to calling numbers for which you rely on previously collected consent, as required by FCC rules.
Use of VZGen's Service does not constitute, and shall not be construed as creating, any safe harbor, affirmative defense, or exemption under the TCPA or any implementing FCC regulation. VZGen does not verify whether consent has been obtained, whether any number appears on a do-not-call list, or whether any other TCPA compliance requirement has been satisfied.
The Federal Communications Commission has promulgated regulations implementing the TCPA at 47 C.F.R. Part 64, Subpart L. These rules govern permissible calling practices, required disclosures, abandoned call rates, do-not-call list maintenance, and numerous other aspects of telephone solicitation.
Pursuant to FCC rule amendments effective January 27, 2025, prior express written consent for marketing calls and texts must be obtained on a one-to-one basis — meaning consent obtained through a lead generator or consent aggregator that purports to authorize calls from multiple unrelated sellers does not satisfy the TCPA's consent requirements. You represent that all consent you rely upon for ATDS or prerecorded calls was obtained directly from the called party specifically authorizing contact from your organization.
If you are a lead generation company that sells or transfers telephone numbers and consumer data to third-party buyers, you represent and warrant that: (a) all consent obtained from consumers is lawfully transferable to your buyer clients; (b) you accurately represent the source and method of consent collection to all buyers; (c) you do not represent or imply that any VZGen carrier status data constitutes evidence of consumer consent or interest; and (d) you indemnify VZGen from any claim arising from your lead generation or data resale activities.
FCC regulations are subject to revision and rulemaking. You are solely responsible for monitoring changes to applicable FCC rules and adjusting your operations accordingly.
The Federal Trade Commission's Telemarketing Sales Rule, 16 C.F.R. Part 310, and the National Do Not Call Registry established thereunder require covered sellers and telemarketers to scrub their call lists against the National DNC Registry prior to initiating telemarketing calls. Registration and access to the DNC Registry is administered through the FTC's donotcall.gov portal.
You represent and warrant that, prior to placing any outbound telemarketing call to any telephone number — whether or not such number has been verified through VZGen — you will scrub such number against the National Do Not Call Registry. VZGen does not perform DNC scrubbing on your behalf. VZGen's carrier verification results must not be used as a substitute for required DNC scrubbing.
Pursuant to 16 C.F.R. § 310.4(b)(3)(iv), covered telemarketers must access and utilize a version of the National DNC Registry downloaded no more than thirty-one (31) days prior to the date any call is made. You are solely responsible for maintaining current DNC data at the required frequency.
You are required to maintain a company-specific internal do-not-call list. Pursuant to 16 C.F.R. § 310.4(b)(1)(iii), you must: (a) record DNC requests within thirty (30) days; (b) honor such requests for a minimum of five (5) years; (c) train all personnel on the existence and proper use of the internal DNC list; and (d) apply the internal DNC list to all outbound campaigns before dialing.
Telemarketing is regulated by a patchwork of state statutes, many of which impose requirements more stringent than federal law. You are solely responsible for identifying, analyzing, and complying with all state laws applicable to your calling activities based on the location of your business and the location of the individuals you contact.
The California Invasion of Privacy Act (CIPA), California Penal Code §§ 630–638.55, restricts the recording and interception of telephone communications without the consent of all parties. Under California's all-party consent rule, you may not record any telephone call with a California resident without first obtaining that resident's consent. California also maintains its own state Do Not Call Registry, enforced by the California Public Utilities Commission (CPUC) and California Attorney General.
The Florida Telephone Solicitation Act, Fla. Stat. §§ 501.059 et seq., as amended by SB 1120 (effective July 1, 2021), prohibits telephonic sales calls made using an automated system for the selection or dialing of telephone numbers without prior express written consent of the called party — a potentially broader scope than the federal TCPA's ATDS definition. The FTSA provides a private right of action with statutory damages of $500 per violation, trebled for willful violations, and Florida courts have certified class actions under the FTSA.
Several states, including but not limited to Indiana, Louisiana, Minnesota, Mississippi, Missouri, Oklahoma, Pennsylvania, Tennessee, Texas, and Wyoming, maintain state-administered do-not-call lists that operate independently of the National DNC Registry and may require separate registration and scrubbing. You are solely responsible for identifying applicable state DNC lists and complying with all scrubbing requirements.
Twelve states require the consent of all parties to a telephone call before recording: California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Oregon, and Washington. If your operations involve call recording, you are responsible for obtaining all-party consent as required by the laws of every state in which any party to the call is located.
The CAN-SPAM Act, 15 U.S.C. §§ 7701–7713, governs commercial electronic mail messages. If you use email addresses obtained in connection with telephone number data or lead generation activities, you must comply with all CAN-SPAM requirements, including: accurate header information; non-deceptive subject lines; clear identification of commercial messages; a valid physical postal address; and a functioning opt-out mechanism honored within ten (10) business days.
Commercial text messages are subject to the TCPA, applicable FCC regulations, and CTIA guidelines. In addition to TCPA consent requirements, you must comply with: carrier-specific messaging policies; 10DLC (10-digit long code) registration requirements imposed by major carriers for Application-to-Person (A2P) messaging; required opt-out keywords (STOP, CANCEL, UNSUBSCRIBE, END, QUIT); and required HELP keyword responses. VZGen's carrier identification data does not constitute authorization to send any text message, nor does it satisfy any consent or registration requirement applicable to SMS marketing.
If you engage in SMS marketing, you must maintain a suppression list of all numbers that have opted out of receiving text messages from your organization, apply the suppression list to all outbound SMS campaigns before sending, and never re-enroll a subscriber who has opted out without obtaining fresh affirmative consent.
To the extent you process personal information of California residents in connection with your use of VZGen's Service, you represent and warrant that you will: provide required CCPA disclosures at or before the point of collection; respond to verifiable consumer requests within required timeframes; not sell or share personal information of California residents who have exercised their right to opt out under CCPA § 1798.120; and maintain a privacy policy that complies with CCPA disclosure requirements.
To the extent VZGen processes any personal information in connection with providing the Service, VZGen acts as a service provider as defined under the CCPA and processes such information only as necessary to provide the Service and in accordance with VZGen's Privacy Policy. VZGen does not sell personal information to third parties.
If you are established in the European Union or European Economic Area, or if you process personal data of individuals located in the EU/EEA in connection with your use of the Service, the General Data Protection Regulation (EU) 2016/679 ("GDPR") may apply to your data processing activities.
If you are subject to the GDPR, you are solely responsible for: (a) identifying a lawful basis under GDPR Article 6 for any processing of personal data carried out in connection with your use of VZGen's Service; (b) providing required transparency disclosures to data subjects under GDPR Articles 13 and 14; (c) responding to data subject rights requests within required timeframes; and (d) implementing appropriate technical and organizational security measures.
If you are a controller subject to the GDPR and require a Data Processing Agreement (DPA) with VZGen as a processor, you must contact VZGen at legal@vzgen.store before commencing use of the Service for such purposes.
You agree that you will not use VZGen's Service, or any data obtained through the Service, for any of the following purposes:
By creating an account and using the Service, you represent and warrant that:
You agree to defend, indemnify, and hold harmless VZGen and its officers, directors, employees, contractors, agents, licensors, successors, and assigns (collectively, "VZGen Parties") from and against any and all claims, demands, actions, losses, liabilities, damages, judgments, penalties, fines, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
VZGen will provide you with prompt written notice of any claim for which it seeks indemnification. You will assume control of the defense, provided that VZGen shall have the right to participate in the defense with counsel of its own choosing at its own expense, and you shall not settle any claim that imposes any obligation or liability on VZGen without VZGen's prior written consent.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VZGEN EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, OR NON-INFRINGEMENT. VZGEN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CARRIER DATA RETURNED BY THE SERVICE IS ACCURATE, COMPLETE, TIMELY, OR RELIABLE.
IN NO EVENT WILL VZGEN PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, REGULATORY FINES OR PENALTIES, OR STATUTORY DAMAGES ASSESSED AGAINST YOU UNDER THE TCPA OR ANY OTHER LAW, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF VZGEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VZGEN'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO VZGEN DURING THE THREE (3) CALENDAR MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You acknowledge that the limitations of liability set forth in this Section reflect a reasonable allocation of risk between the parties and are an essential element of the basis of the bargain between you and VZGen. These limitations apply notwithstanding any failure of essential purpose of any limited remedy.
VZGen accepts payment exclusively in USDT (Tether USD) transmitted via the TRON blockchain network (TRC-20 standard). VZGen does not accept fiat currency, credit cards, bank transfers, PayPal, or cryptocurrency other than USDT TRC-20. Transactions submitted on other blockchain networks (e.g., ERC-20, BEP-20) will not be credited to your account and may be permanently lost.
ALL PAYMENTS MADE TO VZGEN ARE FINAL AND NON-REFUNDABLE. VZGen does not offer refunds for any reason, including dissatisfaction with verification results, errors in numbers submitted by you, account termination for violations of this Agreement, service outages, or changes in your business needs. By completing a payment transaction, you irrevocably waive any right to seek a refund from VZGen.
Because payments are made in cryptocurrency on a decentralized blockchain network, traditional chargeback mechanisms do not apply. Cryptocurrency transactions are irreversible by their technical nature. You agree not to initiate any dispute, reversal, or claim through any third party in connection with any payment made to VZGen. Any attempt to fraudulently reverse a cryptocurrency payment will be treated as a material breach of this Agreement and will result in immediate account termination.
Smart Mode is a monthly subscription available for $100 USD equivalent in USDT TRC-20 per calendar month. Subscriptions activate immediately upon confirmed payment and expire 30 days thereafter. New accounts receive a 7-day free trial upon registration; this trial is available once per person and once per business entity. Subscription fees are non-refundable.
Credit for payments is applied after sufficient blockchain confirmations, typically within thirty (30) minutes subject to network conditions. VZGen is not responsible for delays caused by blockchain network congestion or user error. You are solely responsible for determining and remitting all taxes applicable to your payments to VZGen under the laws of your jurisdiction.
VZGen reserves the right to immediately suspend or permanently terminate your account, without prior notice and without liability, upon: (a) any actual or reasonably suspected violation of this Agreement; (b) receipt of any government inquiry, subpoena, or enforcement action indicating that your use of the Service may be unlawful; (c) your association with any known robocall operation or entity subject to regulatory enforcement action for TCPA or TSR violations; (d) provision of false or misleading information to VZGen; or (e) non-payment or fraudulent payment activities.
Upon termination: (a) your right to access the Service immediately ceases; (b) unused account credits are forfeited without compensation; (c) VZGen may retain records of your account activity as required by applicable law; and (d) Sections 10 through 16 of this Agreement survive termination and remain in full force and effect.
You may terminate your account at any time by contacting support@vzgen.store. Voluntary termination does not entitle you to any refund of unused credits. Your compliance obligations under all applicable laws continue regardless of whether your VZGen account is active.
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
EXCEPT AS PROVIDED IN SECTION 15.4, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE SERVICE SHALL BE RESOLVED EXCLUSIVELY BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS COMMERCIAL ARBITRATION RULES. The arbitration shall be conducted by a single neutral arbitrator in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) governs the interpretation and enforcement of this arbitration agreement.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE ANY RIGHT TO PURSUE ANY DISPUTE AS A CLASS ACTION, CONSOLIDATED ACTION, REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION, OR TO PARTICIPATE AS A CLASS MEMBER IN ANY SUCH PROCEEDING. If this class action waiver is found unenforceable with respect to any dispute, then the arbitration agreement in Section 15.2 shall not apply to that dispute, which shall instead be litigated in court pursuant to Section 15.6.
Notwithstanding Section 15.2, either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement or violation of intellectual property rights or confidential information.
Before initiating arbitration, the party asserting a dispute must provide written notice to the other party describing the nature of the dispute and the relief sought. The parties agree to attempt in good faith to resolve the dispute informally for a period of thirty (30) days following receipt of such notice before proceeding to arbitration.
For any claim that is not subject to arbitration under this Agreement, the parties irrevocably consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Wilmington, Delaware.
Entire Agreement: This Agreement, together with VZGen's Privacy Policy, constitutes the entire agreement between you and VZGen regarding the Service and supersedes all prior agreements.
Amendments: VZGen reserves the right to modify this Agreement at any time. Material changes will be communicated by email at least 14 days before taking effect. Continued use constitutes acceptance.
Severability: If any provision is held unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.
Waiver: No failure by VZGen in exercising any right shall constitute a waiver of that right.
Assignment: You may not assign this Agreement without VZGen's prior written consent. VZGen may freely assign this Agreement in connection with a merger, acquisition, or sale of assets.
Force Majeure: VZGen shall not be liable for any failure or delay resulting from causes beyond its reasonable control, including acts of God, war, government action, labor disputes, power outages, or third-party carrier network failures.
No Third-Party Beneficiaries: This Agreement is for the sole benefit of the parties hereto. Nothing herein shall confer any right or remedy upon any other person.
Export Compliance: You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. trade sanctions, and that you are not identified on any U.S. government restricted party list, including the SDN List maintained by OFAC.
For legal notices or compliance questions: legal@vzgen.store
General support: support@vzgen.store
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